crystal cruises news

Crystal Cruises is an American cruise line headquartered in Miami, Florida, United States. These are the best credit cards for dining out, taking out, and ordering in to maximize every meal purchase. Since 2015, it has been a subsidiary of Genting Hong Kong History. Crystal Confidence 3.0 For 2021 sailings, the adjusted Crystal Confidence 3.0 policies relax the final payment deadline to 60 days prior to first date of service, while travelers who pay in full 90 days prior to first date of service will get an additional 2.5% off their cruise fare. Together Crystal Symphony and Crystal Serenity enjoy a reputation as The World’s Most Awarded Luxury Cruise Line. Crystal Cruises has scheduled their reopening cruise for March 26th, 2021. The company’s Dream Cruises brand has recently resumed short sailings out of Taiwan with a single vessel, the 1,856-passenger Explorer Dream. Show full articles without "Continue Reading" button for {0} hours. Like us on Facebook to see similar stories, Neighbor says Nashville bomber told him 'the world is never going to forget me', Bust of Breonna Taylor broken in downtown Oakland. “This could be the catalyst for agents and their clients to think twice about putting down deposits or final payments” for Crystal trips, it quoted one top travel seller as saying. Get unlimited deliveries with a $0 delivery fee and reduced service fees on orders over $12 for a minimum of one year on qualifying food purchases with DashPass, DoorDash's subscription service. Related: Cruise executives say they are in no rush to return to service. Crystal Symphony ranks #1 out of 2 Crystal Cruises Cruise Ships based on an analysis of expert and user ratings, as well as health ratings. It also owns the Werften shipyard in Germany, where the first expedition ship for Crystal Cruises currently is under construction. FlyerTalker. Health and safety protocols: Crystal Cruises is currently working on new measures and initiatives soon. Related: 21 tips and tricks that will make your cruise go smoothly. Sims and three of her friends canceled a Crystal sailing on March 25 and are owed thousands of dollars from the line. Crystal recently canceled all sailings through early January 2021. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. But the two companies are tied together by Lim, who owns a controlling stake in both of them. Continue to share your photos with us: https://bit.ly/2AWQTNf Reply on Twitter 1309885446080598016 Retweet on Twitter 1309885446080598016 4 Like on Twitter 1309885446080598016 18 Twitter 1309885446080598016 Thank you Crystal Society Family Member Ricki Lyon le Vine for sharing this Sail Away Saturday photo from Crystal Symphony! They closed at just 30 Hong Kong cents — about 4 U.S. cents. “We have always been committed to honoring our contractual obligations with guests and travel partners, including the processing of refunds,” the line said. Take a look inside Crystal Cruises' flying palace. In Insurance Marine News, Keep, Political Risk, Credit & Finance, Retail Luxury cruise line Crystal Cruises has assured customers that it was still processing refunds as quickly as possible and that the problems of its parent company Genting Hong Kong did … With Pay Yourself Back℠, your points are worth 25% more during the current offer when you redeem them for statement credits against existing purchases in select, rotating categories. Crystal Serenity begins month-long Northwest Passage journey. “We have canceled hundreds of cruises and provided tens of millions of dollars of refunds,” Robison said recently. See, How to book a cruise with points and miles, Coronavirus crisis claims another small cruise line, When will cruising resume? Talk of a possible collapse of Crystal Cruises was swirling on Thursday among travel agents and cruisers after the line’s parent company, Hong Kong-based Genting Hong Kong, disclosed that it had stopped making payments to creditors. A line-by-line guide, Why you shouldn’t expect bargain-basement cruise deals anytime soon, How to cancel or postpone a cruise due to coronavirus, Expecting a refund for a canceled cruise? How to book a cruise with points and miles, 21 tips and tricks that will make your cruise go smoothly, Cruise executives say they are in no rush to return to service, When will cruising resume? Genting Hong Kong shares plunged nearly 38% in Thursday trading on the Hong Kong Stock Exchange. In announcing that it had stopped making payments to creditors, the company said it hoped to negotiate a restructuring of its debt with the creditors. Crystal Symphony Fact Sheet » Crystal Serenity Fact Sheet » Crystal Mahler Fact Sheet » Crystal Bach Fact Sheet » Crystal Debussy Fact Sheet » Crystal Ravel Fact Sheet » Crystal Endeavor Fact Sheet » Crystal Esprit Fact Sheet » Crystal Skye Fact Sheet » © It said it would ask creditors “to refrain from taking any enforcement action so that the stakeholders of the group can have a stable platform to negotiate and implement the restructuring.”, Related: Coronavirus crisis claims another small cruise line, In its statement, the company said it had been trying to raise more money, but “there is currently a lack of certainty as to the outcome of the fundraising exercise.”. Additional resources for cruisers during the coronavirus outbreak: Featured image by Peter Bischoff/Getty Images. Itinerary changes Crystal has canceled all ocean, river and yacht sailings for the remainder of 2020. Crystal is celebrating its 30th anniversary. Related: How to book a cruise with points and miles. A spokesperson for Crystal Cruises, Susan Robison, has told The Points Guy on multiple occasions that the line continues to process refunds as fast as it can but has struggled with the sheer volume of refund requests. Cruise industry publication Cruise Week on Thursday reported that the Genting Hong Kong announcement had spooked travel agents who sell Crystal voyages. (cruisecritic.com) Crystal recently canceled all sailings through early January 2021. In its statement, the company said it had been trying to raise more money, but “there is currently a lack of certainty as to the outcome of the fundraising exercise.”. Meet the Crystal Bach, the Newest of the Crystal Cruises Ships! Previously scheduled November and December 2020 Crystal Serenity sailings to the Caribbean are now eligible for Crystal’s new offer of up to 80 … Genting Hong Kong is the parent of Crystal Cruises, Dream Cruises, and Star Cruises, along with the German shipyards MV Werften and Lloyd Werft. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. 2X points on travel and dining at restaurants worldwide, eligible delivery services, takeout and dining out & 1 point per dollar spent on all other purchases. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The company said it planned to call a meeting of creditors to discuss restructuring and refinancing options. Earn 2x total points on up to $1,000 in grocery store purchases per month from November 1, 2020 to April 30, 2021. This post contains references to products from one or more of our advertisers. Well now you can thanks to the cruiseline’s revolutionary new vessel, the Crystal Bach. ALL RIGHTS RESERVED. These policies were previously implemented for voyages through June 2021 only. Travel agents and their customers also expressed worries about refunds they were owed for canceled sailings, given Genting Hong Kong had stopped paying its creditors. “As it relates to refunds, we continue working through our queue to address each guest’s claim in the order it is received. Cruise Lines Modify Cancellation Policies For Better Flexibility; ... Whatever profits Crystal make from these new cruises won't be given to us. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Here’s how long it will take, Some of the year’s hottest new ships could be delayed, Stream these 13 movies, television shows to get your cruise ship fix, AvGeekery for beginners: How to tell Boeing 787s and Airbus A350s apart, 6 ways the new COVID-19 relief bill impacts the travel industry, How points and miles will keep my ancestor’s memory alive in Italy, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Reviews for 8 Travel Experts working with Amtrak Vacations in Alabama. This site does not include all credit card companies or all available credit card offers. The payment was due from subsidiaries of the company related to new vessels, and the failure to pay the fees puts the subsidiaries into default, the company said. The company was founded in 1988 by Nippon Yusen Kaisha (NYK). Microsoft may earn an Affiliate Commission if you purchase something through recommended links in this article. Cruise lines have been hit hard financially in recent months as they have temporarily shut down operations due to the coronavirus pandemic. Crystal Yacht Cruises (Horizontal) The voyages only are open to Taiwanese travelers. Find the right agent for your trip." Thanks to temporary card bonuses and changes due to coronavirus, you may even be able to score a meal at your favorite restaurant for free. TPG reached out to Crystal for information about its refund process and received this acknowledgment of the delay. While several major cruise lines have been named once or twice in complaints to TPG, Crystal in particular has repeatedly been mentioned, often in conjunction with five-figure outstanding refunds. News. “It’s been 135 days, and we have still had no resolution (i.e., refund), or any contact from Crystal Cruises,” one reader, Phyllis Sims of Baton Rouge, Louisiana, wrote us several days ago. Posted in: News. Sims said her in-house Crystal travel advisor had not responded to any of her queries about the refund. Find the right agent for your trip." Additional resources for cruisers during the coronavirus outbreak: Featured image courtesy of Crystal Cruises, CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. The change at the top comes as Tom Wolber, Crystal’s president and CEO since September 2017, steps down to spend more time with his family and to “pursue other interests”.. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. ‘Whatever option our parent company pursues, it will allow Crystal to operate its business.”. “Such events of default would give rise to a right for requisite creditors of the group to declare that the financial indebtedness owed to them are immediately due and payable,” the company noted. The announcement came two days after the company missed a 3.7 million euro payment of fees related to the construction of certain ships. Please view our advertising policy page for more information. Want to combine the luxury Crystal Cruises ships are known for with the intimate atmosphere and unique adventure offered by a river cruise? This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Cruise Hive was established back in 2008 and among the earliest blogs in the industry. The company owed creditors nearly $3.4 billion as of July 31. In addition, it’s a joint venture partner in Resorts World Manila in the Philippines. In addition, it’s a joint venture partner in Resorts World Manila in the Philippines. The company said it hoped to negotiate a restructuring of its debt with creditors. Find breaking cruise news updated daily. [citation needed] Its first ship was Crystal Harmony. SPONSORED: With states reopening, enjoying a meal from a restaurant no longer just means curbside pickup. Lam added that a liquidation of the company was not very likely. Terms apply to the offers listed on this page. The parent company of Crystal Cruises, one of the world’s best-known luxury lines, is in financial trouble. The news spooked travel advisors already concerned that Crystal had not refunded, in some cases, tens of thousands of dollars owed to their clients who had paid for cruises … #1 Posted November 19. Rankings. One of the world’s best-known luxury cruise lines, Crystal Cruises, tried to assuage customer fears about its viability late Thursday by issuing a statement saying it wasn’t on the brink of shutting down. The Points Guy will not sell your email. October 01, 2020 Effective October 2, Jack Anderson will take the helm of Crystal Cruises as the company’s interim president and CEO, according to a press release. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Please view our advertising policy page for more information. This is a manual process and, where our reservation and payment systems can handle a normal refund environment efficiently and smoothly, they were not designed to handle this volume in such a short period of time.”. 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